Shipping

Level 2 Covid-19 Shipping Update

From Friday 14th April our dispatch time frames return to normal 24-48 hours! We're processing orders as they're coming in, without delay.

Please note that due to high volumes of freight, couriers in some regions are experiencing significant delays. If your parcel is taking longer than expected, please contact the numbers below for assistance.

Aramex (fastways) parcels: Courierit 0800 476 789

Pass the Parcel parcels: Pass the parcel 0800 727 784 or Post Haste https://www.posthaste.co.nz/contact_us.html

Carrier

New Zealand - All items will be shipped using Fastway Couriers or Post Haste. All purchases will be at a charge to the customer unless otherwise stated.

Australia - All items will be shipped using New Zealand Post. All items will be shipped untracked. If you would like your items tracked please contact us directly after your purchase has been made. Additional fees will apply. 

 

Charges New Zealand

Orders over $99 will be shipped free of charge.

Non-rural flat rate - $5.00

Rural flat rate - $10.00

 

Charges Australia 

Apparel Purchases ONLY - flat rate $15 (includes womens and kids clothing, hats and accessories. Excludes footwear). 

For all other bulky purchases, please contact us prior to purchasing for an accurate shipping quote. Please note if bulky purchases are made using the apparel flat rate, additional fees may be charged prior to shipping. 

 

Shipping Timeframes New Zealand

Please note shipping timeframes may be effected by Level 4 Lockdown. Please contact us for more details.

All items (excluding pre-orders) will be dispatched within 1 business day of ordering.

New Zealand (non-rural North Island): Delivery can be expected within 1-2 business days following dispatch.

New Zealand (non-rural South Island): Delivery can be expected within 2-3 business days following dispatch.

New Zealand (rural North Island): Delivery can be expected within 3-4 business days following dispatch.

New Zealand (rural South Island): Delivery can be expected within 4-5 business days.

 

Shipping Timeframes Australia 

Delivery can be expected within 3-10 working days from date of purchase. 

 

International Shipping

We can ship internationally. Please contact us directly to arrange a shipping quote for the item/s you are interested in. info@littletrooper.co.nz