Covid-19 Shipping Update
Due to changes in the MBIE guidelines we are now able to ship Winter Essentials to you. This includes babies and kids winter clothing, sleepwear, beanies, winter footwear and rainwear.
If you order an essential item but you do not require your order until after lockdown is lifted, please leave a note at checkout. We do not want to be shipping orders that you do not need urgently. Please note toys, bikes and other items not classified as essential will not be shipped until lockdown is lifted.
Thank you so much for your continued support during this time. Take care, be kind and if we can help, reach out. firstname.lastname@example.org x
New Zealand - All items will be shipped using Fastway Couriers or Post Haste. All purchases will be at a charge to the customer unless otherwise stated.
Australia - All items will be shipped using New Zealand Post. All items will be shipped untracked. If you would like your items tracked please contact us directly after your purchase has been made. Additional fees will apply.
Charges New Zealand
Orders over $99 will be shipped free of charge.
Non-rural flat rate - $5.00
Rural flat rate - $10.00
Apparel Purchases ONLY - flat rate $20 (includes womens and kids clothing, hats and accessories. Excludes footwear).
For all other bulky purchases, please contact us prior to purchasing for an accurate shipping quote. Please note if bulky purchases are made using the apparel flat rate, additional fees may be charged prior to shipping.
Shipping Timeframes New Zealand
Please note shipping timeframes may be effected by Level 4 Lockdown. Please contact us for more details.
All items (excluding pre-orders) will be dispatched within 1 business day of ordering.
New Zealand (non-rural North Island): Delivery can be expected within 1-2 business days following dispatch.
New Zealand (non-rural South Island): Delivery can be expected within 2-3 business days following dispatch.
New Zealand (rural North Island): Delivery can be expected within 3-4 business days following dispatch.
New Zealand (rural South Island): Delivery can be expected within 4-5 business days.
Shipping Timeframes Australia
Delivery can be expected within 3-10 working days from date of purchase.
We can ship internationally. Please contact us directly to arrange a shipping quote for the item/s you are interested in. email@example.com